Property management accounting is different from regular business accounting. You're handling other people's money — rent payments, security deposits, maintenance funds — alongside your own business finances. Getting this wrong doesn't just cost you money; it can cost you your license and land you in legal trouble.
This guide covers everything you need to set up and manage PM accounting properly.
The Two-Account System (Non-Negotiable)
Every property management company needs at minimum two separate bank accounts:
1. Trust Account (Escrow Account)
This holds money that belongs to property owners and tenants: rent payments, security deposits, owner reserves, and maintenance funds. This money is NOT yours.
- Security deposits must be segregated per state law (some states require per-property accounts)
- Rent collected goes here first, before your management fee is taken
- Owner reserves (maintenance fund) sit here until spent
- You CANNOT use trust account funds for your business expenses — this is called "commingling" and it's illegal
2. Operating Account
This is your company's money: management fees, leasing fees, and other earned revenue. Your business expenses come from here.
The Monthly Accounting Cycle
Here's the month-end process every PM company should follow:
Days 1-5: Rent Collection
- Rent payments hit trust account
- PM software records each payment against each property
- Late notices go out on Day 2-3 (per your lease terms)
- Late fees assessed on Day 4-5
Days 5-10: Disbursements
- Calculate each owner's net: Rent collected – Management fee – Maintenance costs – Reserves
- Transfer management fees from Trust → Operating account
- Disburse owner funds via ACH or check
- Generate owner statements
Days 10-15: Reconciliation
- Reconcile trust account: bank balance = sum of all owner ledger balances + security deposits
- Reconcile operating account: bank balance = your accounting records
- Investigate and resolve any discrepancies immediately
Days 15-20: Owner Reporting
- Generate monthly owner reports (see our free template)
- Include: income statement, maintenance details, occupancy status, market updates
- Send to owners via owner portal or email
Chart of Accounts for PM Companies
Here's a starter chart of accounts. Your PM software handles most of the property-level accounting; this is for your business:
Trust Account Categories
| Category | Type | Examples |
|---|---|---|
| Rent Income | Liability (owed to owners) | Monthly rent, late fees, pet rent |
| Security Deposits | Liability (owed to tenants) | Refundable deposits held |
| Owner Reserves | Liability (owed to owners) | Maintenance reserves, cap ex reserves |
| Maintenance Expenses | Expense (owner's) | Repairs, vendor invoices, materials |
| Management Fees Due | Receivable (your earned revenue) | Monthly management fees to transfer |
Operating Account Categories
| Category | Type | Examples |
|---|---|---|
| Management Fee Revenue | Revenue | Monthly management fees received |
| Leasing Fee Revenue | Revenue | Tenant placement fees |
| Other Revenue | Revenue | Renewal fees, inspection fees, late fee share |
| Payroll | Expense | Salaries, taxes, benefits |
| Software | Expense | PM software, accounting, CRM |
| Marketing | Expense | Advertising, referral fees, content |
| Insurance | Expense | E&O, general liability |
| Office | Expense | Rent, utilities, supplies |
| Professional Services | Expense | Legal, accounting, consulting |
Trust Account Reconciliation
This is the most important accounting task in property management. You must reconcile your trust account monthly. Here's the check:
Common causes of reconciliation issues:
- Management fees not transferred out yet
- NSF (bounced) checks not recorded
- Maintenance expenses paid but not recorded against the right property
- Security deposit dispositions not processed
- Bank fees hitting the trust account (they shouldn't — dispute these)
Tax Obligations
For Your PM Company
- Income tax on your management fees and other earned revenue (not on rent passing through)
- 1099-NEC forms to vendors you paid $600+ annually (from trust account, on behalf of owners)
- 1099-MISC to owners for rent payments exceeding $600/year
- Payroll taxes if you have employees
- Sales tax — varies by state; some states tax PM services
Year-End for Owners
Each January, provide every owner with:
- Annual income and expense statement for each property
- 1099-NEC forms for vendors paid through trust
- Summary of management fees charged (owners deduct these)
- Security deposit transactions summary
Software Setup
| Software | Trust Accounting | Owner Reporting | 1099 Filing | Starting Price |
|---|---|---|---|---|
| AppFolio | ✅ Built-in | ✅ Automated | ✅ Built-in | $1.40/unit/mo |
| Buildium | ✅ Built-in | ✅ Automated | ✅ Built-in | $55/mo (50 units) |
| RentManager | ✅ Built-in | ✅ Automated | ✅ Built-in | $1/unit/mo |
| Propertyware | ✅ Built-in | ✅ Automated | ✅ Built-in | $1/unit/mo |
| RentRedi | ❌ Basic | ⚠️ Limited | ❌ No | $12/mo |
Our recommendation: Use dedicated PM software for trust accounting — don't try to do it in QuickBooks. Use QuickBooks for your operating account (your company's P&L). The PM software handles the complex property-level accounting.
5 Accounting Mistakes That Kill PM Companies
- Commingling funds — Mixing trust and operating money. Can lose your license.
- Not reconciling monthly — Small errors compound. Reconcile every month, no exceptions.
- Late owner disbursements — Owners expect their money on the same day every month. Late payments = lost owners.
- Ignoring security deposit laws — Every state has specific requirements for holding and returning deposits. Violations = lawsuits.
- No reserve requirements — If you don't require owners to maintain a reserve, you'll be fronting maintenance costs. Require a $500-$1,000 minimum reserve per property.
📊 Get the Financial Reporting Templates
Owner report template, trust reconciliation checklist, and KPI dashboard — all in the PM Scaling Kit.
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